Shipping policy
Shipping Policy
Order Processing
Orders are typically processed within 1–3 business days after being placed.
Please note that processing times may be longer during holidays, promotional periods, or periods of high order volume.
Shipping Times
Estimated delivery times are typically between 7–14 business days depending on your location.
Shipping times are estimates only and are not guaranteed. Delays may occur due to customs processing, carrier delays, weather conditions, or other circumstances outside of our control.
Tracking Information
Tracking information will be provided once your order has been processed and shipped.
Please allow time for tracking updates to appear after receiving your shipping confirmation email.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping and billing information at checkout.
We are not responsible for orders shipped to incorrectly entered addresses.
Lost, Delayed, or Stolen Packages
If your package is significantly delayed or appears lost, please contact us at michael@cleartimberline.com and we will do our best to assist.
Once a package has been transferred to the shipping carrier, delivery issues may be outside of our direct control.
Contact
If you have any shipping-related questions, please contact:
ClearTimberLine
michael@cleartimberline.com